terms and conditions PDF Print E-mail


1. Scope
The hotel Conditions govern contracts for the rental use of hotel rooms and accommodation and for all for the customer by services provided by the hotel. Terms of the customer get only apply if this has been previously agreed in writing.

2. Contract and Partners
The Hotel Accommodation (accommodation agreement) is due to the acceptance of the application of the customer when the hotel. The hotel may confirm the room reservation in writing. If a third party placed the order, he is liable to the hotel together with the customer and severally liable for all obligations under the
Hotel adoption contract, if the hotel has a corresponding statement by the third party

3. Limitation
The limitation of damages is generally based on the statutory provisions. Notwithstanding § 199 paragraph 3 No. 1 BGB expire Claims for damages, regardless of the knowledge or grossly negligent lack of five years of its creation. This does not apply to claims based on an intentional or grossly negligent breach of obligation. The liability for culpable injury to life, limb, health, freedom or sexual self-determination is not affected, as will the statutory liability under the product liability law.
Other claims as claims for damages expire one year from the date of knowledgeable independent statute of limitations, to claims due to a lack of a thing, the period begins upon delivery.

4. Services, prices, payments, offsetting
The hotel is obligated to keep the rooms reserved by the customer available and to render the agreed services.
The customer is obligated to pay for the room and used by him for other services applicable or agreed hotel rates. This also applies to the client to services and outlays to third parties.
The agreed prices include the applicable statutory sales or value added tax. If the period between conclusion and fulfillment of 4 months and increased by the hotel generally eligible for such services, this contractual price agreed, however, to raise a maximum of 5%. The prices are subject to change by the hotel, if the customer later wishes to make changes to the number of rooms booked, the hotel's services or the length of stay and the hotel agrees.
Hotel bills are no settlement date, payable within 10 days from receipt of invoice. The hotel is entitled to call in accrued amounts at any time due and demand immediate payment. If payment is delayed, the hotel is entitled to the applicable default interest in the amount of currently 8% or, with legal transactions to a consumer to demand 5% above base rate. The Hotel reserves the right to prove higher, the customer of a low loss.
The hotel is authorized in the contract or thereafter, considerations of legal provisions for package tours, to require a reasonable advance payment or security. The amount of the advance payment and the dates and other due dates may be agreed in writing in the contract.
The customer can only reduce an undisputed or legally valid claim against a claim by the hotel or.

5. Cancellation by the customer / cancellation (a "No Show")
Withdraw free the customer of the contract concluded with the hotel requires the written consent of the hotel. If not this is the agreed in the contract to be paid even if the customer contractual services will not occupy or sublet is no longer possible.
The contractual obligation does not apply to the breach of obligation of the hotel to take into account the rights, residual protection and interests of the customer, if this by a party to the contract is no longer reasonable or another statutory or contractual cancellation right.
When customers of unused rooms, the hotel must apply credit for the income from renting the rooms as well as the reduced expenditure. The customer is obliged, at least 90% of the agreed contract price for excluding breakfast and 80% for the Payable rate for lodging with breakfast. However, the customer is entitled to prove that the hotel did no or significantly lower damages.

6. Cancellation by the hotel
If a free right of rescission within a certain period was agreed in writing, the hotel is entitled for its part to cancel
withdraw from the contract if there are inquiries from other customers regarding the reserved rooms and the customer does when contacted by the hotel not to be legal and the resignation.
If an agreed or within the applicability of the right of the hotel package on supra is not made after the expiry of a reasonable grace period set by the hotel, the hotel is also entitled to withdraw.
In the presence of an objectively justified reason, the hotel is entitled to withdraw from the contract without notice. From justified cancellation by the hotel does not entitle the customer for damages.

7. Room supply and return
The customer receives no right to specific rooms.
The hotel can then, if the customer at the agreed day of departure the rooms not later than at 11.00 clock made ​​available, due to the late Vacating of the room for use exceeding the contractual end to 18.00 clock, represent 50% of the full Logierpreises into account, from 18.00 clock 100%. the However, the customer is entitled to prove that the hotel did no or significantly lower damages.

8. Liability of the Hotel
The hotel is liable with the diligence of a prudent businessman for his obligations under the contract. Customer claims for damages are excluded. This does not include damage resulting from injury to life, limb or health, freedom and sexual self-determination, if the hotel is responsible for the violation, and such other damages based on an intentional or grossly negligent breach of obligation and damage which is on a intentional or negligent breach of typical contractual obligations touch (so-called cardinal or core obligations) of the hotel.
Shall not affect the statutory liability under the product liability law, as well as the liability of a guarantee provided by the hotel. A breach of obligation by a legal representative or agent is the same. Should disruptions or defects in the performance of the hotel, the hotel will endeavor to actual or immediate objection by the customer to provide a remedy. The customer is obliged to contribute reasonable to eliminate the disruption and to keep any possible damage.

9. Liability for property brought
The hotel is liable to the customer for property brought by the statutory provisions, ie up to 100 times the room rate, not exceeding € 3,500.00, for cash, securities and valuables up to € 800.00. Liability claims expire unless the customer is not immediately on becoming aware of the loss, destruction or damage to the hotel ad makes § 703 BGB. The statutory scheme for hoteliers or innkeeper liability shall apply to any further liability to the hotel. To which the liability limitations of the hotel.

10. Applicable Law / Performance / Jurisdiction
German law applies to the exclusion of the CISG. Performance is Kronach. If the customer is a merchant or domiciled outside Germany, will have exclusive jurisdiction Kronach.

11. Final Provisions
If any provision of these terms and conditions to conclude accommodation contracts be ineffective, then the validity of the other Provisions not. Instead of the invalid provision, an agreement comes closest. Any deviation or side agreement must be Writing.